WhatsApp API

Why WhatsApp Marketing ?

  • WhatsApp is a Mobile Messaging App and there are 200+ Million users in India Itself.
  • With WhatsApp you can interact and reach to your audience in a very low time.
  • WhatsApp Marketing is mostly used for building and maintaining customer relationship through mass messaging.
  • Campaign activities will help you build your customer base.
  • WhatsApp Marketing is used and growing fast these days.
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WhatsApp Services

Use WhatsApp for customer support, alerts, transactional notifications, and more. Apart from traditional business use-cases like sending alerts and notifications, WhatsApp for business can be used for better communication with your customers, whilst reducing pressure on your customer support team. How? WhatsApp Business API provides a host of features for improved interaction and customer experience management by multiple support agent.

  • Highly performant API - 100% messages delivered
  • Multi-agent access via professional support software
  • Open API for integration with CRM, Bot, Data, etc
  • Onboarding program and 24/7 Digitalyug.org support
  • GDPR compliance and end-to-end encrypted messaging
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WhatsApp Business API FAQ

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Is there an API for WhatsApp?
Yes, there is a WhatsApp API. It's specially designed for small and medium businesses that want to take advantage of WhatsApp's popularity to improve their sales, and boost their customer support. With this API, companies can easily introduce WhatsApp into their tech stack. Then they can provide the best possible customer care in multiple ways. They can participate in multichannel/multiparty interactions; create automated chatbots; deliver notifications, alerts and updates; integrate WhatsApp with their CRM; and more. Since WhatsApp is popular all over the world, brands can leverage this API to talk to customers, no matter their location.
What is WhatsApp Business API?
The WhatsApp API is a solution for medium and large businesses to introduce WhatsApp into their customer support tech stack. It enables them to connect with their customers at scale to share information, answer questions, address concerns/complaints, and even send auto-notifications and alerts. The WhatsApp API is not an app, and there is no front-end interface.
Can multiple employees answer WhatsApp requests via WhatsApp Business API centrally?
Yes, the DigitalYug API solution can be used by one user, as well as by multiple agents as a web solution. Collaborative answering of WhatsApp requests is therefore very easy and clearly arranged.
What are the USPs of the WhatsApp Business API?

- The WhatsApp Business API enables Branded Messaging / 'Verified Business'

- Yo can bring your own number (mobile, landline, toll-free)

- The WhatsApp API makes rich messaging within the communication with your customers available (images, files, location, videos, links, buttons)

- With branded Stickers, interactive buttons and quick replies you can enhance and speed up any dialog with you customers

Can I create a WhatsApp chat bot with WhatsApp Business API?
Of course you can use the WhatsApp API to enable a bot for easy communication and chat. If you have any questions about the possibilities and the setup, we are happy to help you.
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Sofbox Awesome Color

This color combo available inside whole template. You can change on your wish, Even you can create your own with limitless possibilities!